Solutions
Vacation clubs digitized from sales to renewal.
Multi-function platform: sales CRM, member app with dynamic benefits, and automated renewals — designed for vacation clubs in DR.
The problem
The churn you don't see
An average vacation club loses 12-18% of members per year due to lack of engagement. The reason: the member pays their annual renewal without remembering when they last used their benefits. No app, no reminders, no perceived value — renewal becomes a rational decision the member often declines.
The solution
Member app + CRM = sustained retention
We build a member mobile app where they see available benefits, make bookings, accumulate points and receive notifications for exclusive events. For the sales team: CRM with prospect pipeline, automatic follow-ups and renewal forecast. The combination reduces churn to 5-8% and multiplies upgrade upsell by 3x.
What's included
Designed for your industry.
Member app
iOS and Android with biometric login, visible benefits and direct unit booking.
Sales CRM
Prospect pipeline, call follow-ups, tour-to-sale conversion and forecast.
Automated renewals
Reminders 90/60/30 days before, direct payment links, flexible plans if past due.
Inventory management
Unit calendar, dynamic blackouts, assignment by membership category.
Referral program
Members refer prospects, earn credits per closed sale, monthly gamified leaderboard.
Retention analytics
Cohort analysis, NPS, churn prediction by model and live executive dashboard.
FAQ
Frequently asked questions
Does the app work offline?+
How do you handle on-site sales (tour, presentation)?+
Can you integrate with my current timeshare system?+
Does it support multiple locations?+
Ready to reduce churn to 5%?
We design a demo of your member platform in 48 hours.
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