ESSolutions
Multi-function platform: sales CRM, member app with dynamic benefits, and automated renewals — designed for vacation clubs in DR.
The problem
An average vacation club loses 12-18% of members per year due to lack of engagement. The reason: the member pays their annual renewal without remembering when they last used their benefits. No app, no reminders, no perceived value — renewal becomes a rational decision the member often declines.
The solution
We build a member mobile app where they see available benefits, make bookings, accumulate points and receive notifications for exclusive events. For the sales team: CRM with prospect pipeline, automatic follow-ups and renewal forecast. The combination reduces churn to 5-8% and multiplies upgrade upsell by 3x.
What's included
iOS and Android with biometric login, visible benefits and direct unit booking.
Prospect pipeline, call follow-ups, tour-to-sale conversion and forecast.
Reminders 90/60/30 days before, direct payment links, flexible plans if past due.
Unit calendar, dynamic blackouts, assignment by membership category.
Members refer prospects, earn credits per closed sale, monthly gamified leaderboard.
Cohort analysis, NPS, churn prediction by model and live executive dashboard.
FAQ
We design a demo of your member platform in 48 hours.
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