FAQ
Frequently asked questions
Everything you need to know about web development, mobile apps, SaaS and e-commerce in the Dominican Republic.
How does the free demo work?+
First we research your business, brand and online competition. Then we design a custom demo of your site in 48 hours. Finally, we present it to you on a strategy call where we define next steps. If you like it, we discuss investment and timelines. If not, you walk away with no obligation. This is not a template — it's your business, already transformed.
What is the typical investment for a project?+
Scope defines investment. After the free demo you receive a detailed quote in DOP with flexible payment options. We work with 3 models: One-Time Project (single delivery), Digital Partner (monthly retainer with your dedicated team) and Enterprise (full-time, guaranteed SLAs). All include 100% client-owned source code, first-year hosting, training and 30 days of post-launch support.
How long until my site is ready?+
After the demo, timelines vary: a corporate site goes live in 7–14 days, an e-commerce store in 3–4 weeks, a platform with CRM and complex integrations in 4–8 weeks. We give you an exact timeline in the post-demo quote.
What if I don't like the demo?+
No commitment. You can ask for a second iteration to pivot the demo until it fits, cancel and part ways as friends, or take the feedback and apply it with another provider. The demo is our cost of demonstrating capability — not your cost of committing.
What makes NEXORA a premium agency?+
Three things set us apart. First, we deliver a functional demo of your site before any contract — you see the real result before signing. Second, we build with a modern stack (Next.js 16, React 19, Supabase, Expo) instead of WordPress or slow templates. Third, we measure real performance: Lighthouse 95+, Core Web Vitals all green, and load times under one second. The result is a site that loads fast, converts more and doesn't go stale in six months.
Can you build mobile apps in the Dominican Republic?+
Yes. We develop iOS and Android apps with React Native / Expo. We deliver corporate, booking, loyalty and e-commerce apps. Investment depends on scope — we quote after the demo.
Can my site integrate with the systems I already use?+
Yes. We connect your site with CRM, WhatsApp Business, transactional email, invoicing, payment gateways, Google Sheets, Slack and virtually any service with an API. When a client books an appointment, data hits your CRM instantly, you get a WhatsApp notification and the client receives automatic confirmation. You work the same way — just faster and without manual tasks.
What is a CRM and does my business need one?+
A CRM (Customer Relationship Manager) centralizes all your clients, prospects and communications. If you lose leads, forget to follow up, or don't know how many deals are in progress, you need one. We build custom CRMs for hotels, real estate, clinics and more.
Do you work with businesses outside the Dominican Republic?+
Yes. Although we are a DR-first agency, we serve clients across Latin America, the United States and Spain. We work remotely with video call meetings and deliver demos in 48 hours regardless of location.
What sets NEXORA apart from other digital agencies?+
The main difference is that we deliver a demo of your site before any contract — you see the result before committing. Every project is measured with real metrics (Lighthouse 95+, sub-1s load) and built on the same stack used by Vercel, Stripe and Linear. And we don't disappear after launch: we are your long-term digital partner with ongoing support.
Can I see an example of my project before paying?+
Yes, that is exactly our model. We research your business, design a personalized demo and present it to you in 48 hours — no cost, no commitment. We only move forward if you love it.
Can you build chatbots to serve customers 24/7?+
Yes. We develop chatbots and virtual assistants that understand natural language and serve customers via WhatsApp, your website or social media. They qualify leads, schedule appointments and answer common questions — always within a script validated with you. For businesses in DR, typical ROI turns positive in 2–3 months by capturing leads outside business hours without hiring additional staff.
Do you build e-commerce stores for selling in the Dominican Republic?+
Yes. We develop online stores with Stripe, PayPal and local bank transfers. We integrate inventory, shipping, DGII electronic invoicing and abandoned cart recovery. Investment depends on catalog size, integrations and volume — we quote after the demo.
What technologies do you use for development?+
Modern and mature stack. Frontend: Next.js 16, React 19, TypeScript, Tailwind CSS, GSAP, Framer Motion. Backend: Supabase, PostgreSQL, Node.js. Mobile apps: Expo / React Native. Payments: Stripe and Polar. It is the same stack used by Vercel, Stripe and Linear — built to scale without rewriting the site in six months.
Do you offer maintenance and support after launch?+
Yes. All our projects include post-launch support. The "Digital Partner" model includes a monthly retainer with priority support, ongoing optimizations and weekly strategy meetings.
Can you improve my existing website?+
Yes. We perform conversion audits, redesigns, migrations to modern technology and speed improvements (Core Web Vitals). Many clients come to us with slow or low-converting pages and we transform them completely.
What is SEO and why do I need it?+
SEO (Search Engine Optimization) is the process of appearing on Google when someone searches for your product or service. In DR, 87% of consumers look up businesses online before reaching out. All our projects include foundational technical SEO.
How does NEXORA's process work?+
We research your online presence, build your demo in 48 hours and present it to you for free. If you move forward, we develop the full project, launch it with everything configured and stay with you through ongoing support to grow together.
Do you work with hotels and vacation clubs in the Dominican Republic?+
Yes, it is one of our specialties. We develop direct booking systems, CRMs for vacation clubs, guest loyalty apps and real-time occupancy dashboards. Clients like Hotel Boutique Caribe increased direct bookings by 40% with our systems.
What is a SaaS platform and can you build one?+
SaaS (Software as a Service) is cloud software that users pay for monthly. We develop SaaS platforms for multiple industries: hotel management, real estate, dental practices, etc. We also offer white-label SaaS that you can resell under your own brand.
Do you have experience with real estate in DR?+
Yes. We develop property portals with advanced filter search, CRMs for real estate agents, automated valuations with market data and prospect tracking systems. Portal de Propiedades DR increased their leads by 65% with our platform.
How do I get started with NEXORA?+
It's simple: click "Request free demo", complete the 2-minute form with your business details, and in less than 48 hours you'll have a functional demo ready to see. No cost, no commitment.